Dough Collective Knead Rewards Card Terms and Conditions

The Knead Rewards card is issued by and remains the property of The Dough Collective.

The rewards card is only valid for use in Australia.

1.       Collection of points and redemption

                                 i.            Points can only be earned at the point of purchase in Australia.

                               ii.            Members cannot claim points from past transactions/receipts.

                              iii.            Membership  points cannot be exchanged for cash nor transferrable.

                             iv.            Membership points cannot be used to discount the price of a bread or coffee.

                               v.            To redeem a FREE bread or coffee, members are required to have sufficient points to claim a bread of coffee. For example: to redeem a FREE ‘the crown’, members must have at least $5.50 in their account.

                             vi.            Rewards cards must be registered in order to receive your FREE bread or coffee.


2.       Lost/Stolen/Damaged cards

                                 i.            The Dough Collective accepts no responsibility for the loss, theft or destruction of your rewards card.

                              ii.            Upon request, points from the lost/stolen card can be transferred to the new card. To transfer the points, members must provide The Dough Collective with their previous membership number.



3.       Membership details

                                 i.            The rewards card holder is responsible for ensuring that their details are correct at all times.

                               ii.           The Dough Collective reserves the right to communicate with its members, who have opted in to receive marketing material, to inform them of any upcoming marketing activities/promotions and/or offers.

                              iii.            The Dough Collective will not sell, distribute or disclose members’ details to any third party without your written consent.


4.       General

                                 i.            Rewards cards and their benefits are not transferrable or refundable

                               ii.            Reproduction of a Dough Collective Rewards Card in any form is strictly prohibited.

                              iii.            Dough Collective reserves all right on any final decision and terminate a membership if a member fails to comply with these terms and conditions or misuses the membership privileges.

                             iv.            Dough Collective reserves the right to change the terms and conditions or membership benefits where necessary at any time without prior notice.